Christmas Opening Hours
Our customer service department will be closed over the festive period. Find out more details in this article.
From midday on Christmas Eve until the 2nd of January our warehouse will be closed.
This means that all orders placed between these dates will be held and dispatched after we re-open. As always, digital downloads will be available immediately, so don't worry, you'll still have access to listen to any content you purchase.
During this time our customer service email and phone lines will not be monitored, and as such you will not receive a response from us before the 2nd of January. Upon our return we will endeavour to reply to emails as quickly as possible, however we would appreciate your patience as I'm certain we will have quite a few to get through, and a large number of orders to get sent out too.
We wish you all a happy festive period and a great start to 2025!
The Big Finish warehouse and customer service team